Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our Service, and information from third parties.

Information You Provide

  • Account information (name, email address, password)
  • Property details (addresses, descriptions, features, pricing)
  • Property photos and images
  • Payment information (processed by Stripe)
  • Communications with our support team

Information We Collect Automatically

  • Usage data (features used, time spent, generation history)
  • Device information (browser type, operating system, IP address)
  • Log data (access times, pages viewed, errors encountered)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered description generation service
  • Process transactions and manage your subscription
  • Generate property descriptions based on your input
  • Analyze property photos to enhance descriptions (Pro plans only)
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and provide customer support
  • Monitor and analyze usage patterns to improve our AI models
  • Detect, investigate, and prevent fraudulent transactions and abuse

3. AI Training and Data Usage

To continuously improve our AI models and service quality:

  • We may use aggregated, anonymized property data to train our AI models
  • Personal information is never used for AI training without explicit consent
  • Property addresses and personally identifiable details are excluded from training data
  • Generated descriptions may be analyzed to improve future outputs
  • Photo analysis data helps enhance our image recognition capabilities

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

  • Supabase (database and authentication services)
  • OpenAI (AI description generation and photo analysis)
  • Stripe (payment processing)
  • Cloud hosting providers for data storage and processing

Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of EstateDictate, our users, or others.

Business Transfers

Information may be transferred in connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption in transit and at rest using industry-standard protocols
  • Row-level security (RLS) in our database to isolate user data
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal information
  • Secure API integrations with third-party services

6. Data Retention

We retain your information for as long as your account is active or as needed to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Improve our AI models (using anonymized data only)

You may request deletion of your account and associated data at any time through your account settings or by contacting us directly.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your property data in a standard format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your logged-in state and preferences
  • Analyze usage patterns and improve user experience
  • Provide security features and prevent fraud
  • Remember your subscription status and credit balance

You can control cookies through your browser settings, though this may affect service functionality.

9. Third-Party Services

Our Service integrates with third-party providers that have their own privacy policies:

  • Supabase: Database and authentication services
  • OpenAI: AI processing for description generation
  • Stripe: Payment processing and billing management

We encourage you to review the privacy policies of these third-party services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@estatedictate.com

Subject: Privacy Policy Inquiry